KYC Policy

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KYC Policy stands for “Know Your Customer” Policy. It is a set of procedures used to verify the identity of users. A full KYC process becomes mandatory when a user’s total deposits cross a certain amount on the FOMO7 platform.

During this process, the user must provide basic personal details and upload the following documents:

  • A copy of a government-issued photo ID (front and back if required)
  • A selfie holding the ID
  • A bank statement or a utility bill

     

Once submitted, the user will receive a “Temporarily Approved” status. The KYC team will review the documents within 24 hours and notify the user of the outcome. The three possible outcomes include:

  • Approved✅
  • Rejected❌
  • More information required (status remains unchanged)ℹ️

     

During “Temporarily Approved” status, users can continue using the platform normally and deposit a limited amount. However, withdrawals cannot be processed.

KYC Process

1) ID Proof

    • The user must be 18 years of age.
    • Must have a valid signature
    • User’s country must not be restricted (restricted countries include: USA and its territories, France and its territories, Netherlands and its territories including Bonaire, Sint Eustatius, Saba, Aruba, Sint Maarten, Australia and its territories, UK, and Spain)
    • Full name must match the user’s registered name on the platform.
    • The document must not expire within the next 3 months.

       

2) Proof of Residence

    • Acceptable documents: Bank statement or utility bill
    • Country must not be restricted
    • Full name must match the ID provided in Step 1
    • Document must be issued within the last three months.

3) Selfie with ID

    • The user image and the ID must match.
    • ID in the selfie must match the ID provided in Step 1, including photo and ID number.